Orders & Payment
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay and Google Pay. All payments are processed through secure, encrypted payment gateways.
Can I change or cancel my order after placing it?
If you need to update your shipping details, please contact us within 12 hours of placing your order. Orders can be cancelled before they've shipped — once shipped, cancellations are no longer available.
Shipping & Delivery
How long does delivery take?
Delivery times vary by destination. Please see our Shipping & Delivery page for full details.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can track your order on our Track Your Order page.
Returns & Exchanges
What if my item doesn't meet my expectations?
If there's a quality issue or defect, we're happy to help with a return or exchange. See our Return & Refund Policy for full details.
Need more help?
Can't find what you're looking for? Contact our team at contact@tatazy.com and we'll be happy to help.