Shipping Policy

Last Updated: July 3, 2026

At Home Harmony, we're committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for important information about order processing, shipping times, and delivery.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding weekends and holidays.

• Once your order has shipped, you'll receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

• United States: 5–10 business days

• Canada: 7–15 business days

• International: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.

From time to time, Home Harmony may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email (if tracking is available). Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. Home Harmony is not responsible for orders shipped to incorrect addresses provided by customers.

If you notice an error, contact us immediately. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and determine the best solution.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Questions?

If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help and will respond as quickly as possible.